Within the next 24-48 business hours, we will contact you to approve your exchange or return.

Remember that for it to be accepted, it must meet the conditions of unopened packaging and be within the deadline.

Please wait for our approval. Once approved, the package must be returned in the same manner in which it was received.

The return shipping costs are the responsibility of the customer, and the perfect arrival of the item to the following address must be guaranteed:

ACUS COLLECTION SL

C/ NÚÑEZ DE BALBOA 45,

MADRID CP:28001

Or we will send a courier (in the case of the peninsula) if you have previously indicated this on the form.

Don't forget to return everything exactly as you received it, including the outer box.