In each of our stores we strive to have a team committed to the brand's values, #acuslovers eager to serve each customer with enthusiasm.

What position are we looking for this time?

SALES ASSISTANT 26.5 HOURS (extendable) ACUS STORE SEVILLE.

This is a 26.5 HOUR SALES ASSISTANT position (extendable to 34.5 hours) , meaning face-to-face service in our stores with all the processes and tasks that this entails.

SEND YOUR CV to

equipo@acuscomplementos.com with the subject line “CV for SALES ASSISTANT 26.5 h SEVILLE”

If you fit the profile, we will get back to you with the terms and conditions. The schedule will always be agreed upon in advance and explained in detail during the interview.

SCHEDULE

There are three shifts available for this position.

BASE SCHEDULE. This is the base schedule that appears in the contract; it is 26.5 hours per week and is the most common option throughout the year.
This schedule consists of two typical weeks, which are repeated alternately as follows: 1, 1, 2, 1, 1, 2...

Week TYPE 1

MONDAY DAY OFF
TUESDAY From 4:00 PM to 8:30 PM
WEDNESDAY From 4:00 PM to 8:30 PM
THURSDAY From 4:00 PM to 8:30 PM
FRIDAY From 4:00 PM to 8:30 PM
SATURDAY From 11:00 to 14:30 and from 16:00 to 21:00
SUNDAY OF RELEASE




Week TYPE 2

MONDAY From 10:30 to 14:30 and from 16:00 to 20:30
TUESDAY From 4:00 PM to 8:30 PM
WEDNESDAY From 4:00 PM to 8:30 PM
THURSDAY From 4:00 PM to 8:30 PM
FRIDAY From 4:00 PM to 8:30 PM
SATURDAY DAY OFF
SUNDAY OF RELEASE


EMERGENCY SCHEDULE. This type of "extra" (or supplementary) hours is applied in the very specific case of a colleague taking a sudden, unforeseen leave of absence (such as the flu). In these cases, the employee is switched to this schedule of 32.5 hours per week as soon as possible. It lasts only for the duration of the colleague's leave. If, for any reason, the leave extends for several weeks, we always try to find a replacement.

From Tuesday to Saturday, from 11:00 to 14:00 and from 16:30 to 20:00


EXTENDED HOURS (peak season). At ACUS, as with all fashion brands, sales fluctuate considerably depending on the season. Therefore, during specific periods, opening hours are extended. This position is extended to 34.5 hours per week during these periods. The specific periods depend on each store's sales and the location's specific conditions. These extended hours are announced 15 days in advance, but it is generally known when they occur throughout the year: April Fair, Easter, Christmas, Black Friday, sales periods, etc.
This schedule consists of two typical weeks, which are repeated alternately as follows: 1, 1, 2, 1, 1, 2...

Week TYPE 1

MONDAY DAY OFF
TUESDAY From 2:30 PM to 9:00 PM
WEDNESDAY From 2:30 PM to 9:00 PM
THURSDAY From 2:30 PM to 9:00 PM
FRIDAY From 2:30 PM to 9:00 PM
SATURDAY From 11:00 to 14:30 and from 16:00 to 21:00
SUNDAY OF RELEASE




Week TYPE 2

MONDAY From 10:30 to 14:30 and from 16:00 to 20:30
TUESDAY From 2:30 PM to 9:00 PM
WEDNESDAY From 2:30 PM to 9:00 PM
THURSDAY From 2:30 PM to 9:00 PM
FRIDAY From 2:30 PM to 9:00 PM
SATURDAY DAY OFF
SUNDAY OF RELEASE

DURATION

This is a long-term position; we are not looking to cover vacation periods or absences. We require a minimum availability of one year.

INCORPORATION

Immediate.

SALARY

According to the agreement. This will be specified in the first contact upon selection.

POSITION LOCATION

Calle Cuna, 25. Seville

DESCRIPTION OF TASKS AND REQUIRED SKILLS

OWN TASKS, CONTINUOUS TASKS.

The tasks to be performed will be diverse, and training/skills are needed in the following areas:

• Customer advice.
• Recording videos for social media, showing products available in the physical store.
• Store cleaning tasks.
• Sales and collections.
• Visual merchandising, attention to the image of the shop window and display cases.
• Restocking items.
• Manufacturing of packaging boxes.

TASKS ACCORDING TO NEED AND ACCORDING TO THE STORE IN WHICH THE WORK IS DEVELOPED.

• Help with order packaging.
• Packaging assembly for the online office.
• Various office tasks, coordinating with the specific needs of the ACUS online team.
• Customer service: WhatsApp and web chat, sending photos of what's available in store and providing virtual customer support
• Using Excel for customer data management

REQUIRED TECHNICAL SKILLS

• Customer communication skills. Clear expression, empathy… ACUS is a brand where customers often request a lot of interaction and advice, so communication and interpersonal skills must be very high.
• Knowledge of fashion, styling and image consulting.
• Experience in customer service, dealing with the public and/or sales.
• Ability to assemble packaging quickly.

REQUIRED PERSONAL SKILLS

• Optimistic and cheerful.
• With an ease in establishing relationships and bonds with people
• Honesty, sincerity, and trustworthiness.
• Concentration skills.
• Decisive and responsible.
• Proactive. Creative, eager to contribute new ideas. With initiative.
• With learning capacity.
• With a dynamic and sociable attitude.
• Kindness and assertiveness.
• Modesty.
• Commitment.
• Loyalty.
• With a team spirit, who sees the brand as part of themselves and tries to improve and grow it through their daily actions.
• Openness to change.
• Ability to manage controversies in the best possible way.
• Commitment to achieving goals.
• Eager to work, improve and learn.

THEY ARE VALUED POSITIVELY

• English, especially spoken English, particularly for the Núñez de Balboa store, and especially for the one in Seville.
• Flexible scheduling for possible modifications.

WHAT ARE WE LOOKING TO SEE IN YOUR APPLICATION?

• GOOD PERSON

With values. Camaraderie. We believe that integrity and consistency in people is paramount in any area of ​​life.

• COMMUNICATION AND RELATIONSHIP SKILLS

We need you to be able to quickly and honestly establish relationships with clients, since our treatment of them is one of the pillars, one of the key pieces of our DNA.

• PROACTIVITY, RESPONSIBILITY AND SELF-DEMAND

In each store and at each time, only one person appears on the schedule, so that person is responsible for all the processes that take place in the store:

• • Visual
  • Organization and cleanliness. Neatness
  • Advice. Good customer service.
  • That is why she has to be responsible, proactive, and self-demanding…
  • …

• VERSATILITY, ABILITY TO DEVELOP IN DIFFERENT AREAS.

At ACUS, the office and store work together seamlessly. There's extensive interaction between those responsible for each task in the office and all the store staff. Depending on your attitudes, skills, training, and aspirations, you'll contribute to a specific area developed in the office: content creation, social media, blogging, visual merchandising, etc.

• ALIGNED WITH THE BRAND IMAGE

We don't ask that you be a die-hard fan of the brand, but we do expect you to at least align with its aesthetic. We are pro-truth, anti-hypocrisy. Selling a product you don't like isn't pleasant for you, it's dishonest with the customer, and it's neither logical nor beneficial for the company.

• WHAT POSITION DO YOU WANT? WHAT ARE YOUR ASPIRATIONS AND FUTURE PLANS? HOW LONG WILL YOU STAY WITH THE COMPANY?

We aim for the #acusteam to have at least a year's tenure within the team. It can be much longer, even indefinitely, but we believe anything less is unhealthy for both the client and the team, and not enough time to develop a genuine commitment to the company's plans and projects.

SEND YOUR CV to

equipo@acuscomplementos.com with the subject line “CV for SALES ASSISTANT 26.5H SEVILLE”

If you fit the profile, we will get back to you with the terms and conditions. The schedule will always be agreed upon in advance and explained in detail during the interview.